Subscription and payment refund policy.

• Vicera AI is a digital software service.

• Access is granted immediately after successful payment and account activation.

• Because access is delivered digitally, refunds may be limited once service access has been provided.

• Users may cancel future subscription renewals at any time through the billing section of their dashboard.

• Cancellation prevents future charges but does not automatically generate refunds for previous payments.

• Refund requests may be reviewed in cases of duplicate billing, verified payment errors, or technical issues that prevented access to the purchased service.

• Each request is reviewed individually.

• Trading losses are not grounds for a refund.

• Disagreement with predictions is not grounds for a refund.

• Market outcomes, profit expectations, or performance assumptions are not grounds for a refund.

• Partial use of a subscription period is generally not refundable.

• Cryptocurrency transactions processed through supported providers may be irreversible.

• Refund availability for cryptocurrency payments may be limited by provider capabilities and applicable regulations.

• Users should contact support before initiating a chargeback.

• Fraudulent or abusive chargebacks may result in account suspension while the dispute is investigated.

• Approved refunds may require several business days depending on the payment provider.

• Actual processing times may vary between providers and financial institutions.

• This refund policy may be updated periodically as billing systems and payment providers evolve.